Thanks to flexible delivery windows and affordable rates, same day delivery has become an essential service to many businesses and individuals.
Same-day delivery has become the norm in today’s working environment and through tech and new strategies, it has become more accessible than ever.
For both individuals and businesses who need to deliver parcels across town within hours, this concept represents a great opportunity to build a successful operations infrastructure based on efficiency and growth.
In case you’re not aware of the benefits same-day delivery offers, CarPal sheds light on how this type of service can be beneficial for your business.
Growth: high fulfilment
When dealing with the unpredictable volume of orders, many companies are faced with challenges and can easily lose out in the long-run due to the inability to fully-utilize their available resources.
For many of these companies, there are peak periods like holidays when there’s a surge in orders, and this can only mean that they wouldn’t be able to fulfil all the orders on time. To improve this aspect and also keep their customers happy, such companies might need to come up with an alternative solution.
But there’s a challenge with this scenario; the costs associated with investing in vehicles, hiring and managing staff quickly add up during this period, so the best way to deal with the issue would be to utilize a crowd-sourced solution.
However, these issues can be solved with a delivery service that uses the gig economy as part of their business model to successfully operate in an open and flexible environment.
By partnering with such an experienced delivery partner, businesses will have the ability to meet their fulfilment rate and offer better customer service to their clients.
Flexibility & convenience: crowdsourcing
CarPal’s platform allows businesses to quickly tap into the benefits of a crowdsourced delivery network. There’s absolutely no need for you to invest in an in-house delivery driver, van, or logistics strategy. With more than 10,000 freelance drivers that you can tap into daily to fulfil your deliveries, you can easily create a healthy delivery ecosystem. After all, your main goal is to provide a seamless, efficient and professional experience from the point of purchase all the way to the delivery itself.
We know the challenges of running a business from end-to-end, but we are also aware that having the bandwidth to manage customer support is an entirely new issue. Together with outsourcing the actual delivering of items, businesses are able to tap into customer success team as well, taking another item off the full plates of busy daily operations.
This means that together with perfecting your delivery operations, you can plan the success of your deliveries through another touchpoint – a seasoned customer support team who can help create a good experience for your company. This way, you can rest assured that all steps of the delivery operations are handled in a professional way.