One of the most prevalent movements we’ve discussed about this year was how on-demand delivery has managed to be at the core of the logistics industry. As a consequence, most retailers out there that want to remain competitive had to take a closer look at the market demand and make a decision on how to manage deliveries more efficiently.
On one hand, companies are now more aware that digitalization is changing how the supply chain works hence actions need to be taken to succeed.
On the other hand, these companies also need to audit their own internal strategies to meet these demands.
While each company has had their own way to cope with these challenges, there is a phenomenon that has given a direction to those who wanted to be competitive and solve their issues in a sustainable manner.
Previously, we’ve written an article about how tech makes an impact on last-mile delivery in which we explained how demand for automation and features like automated order grouping or having visibility into jobs have strongly contributed to a shift in how businesses choose to operate today.
With this in mind, more companies decided to level up their services and integrate innovative technology such as a delivery management product, helping to make deliveries more efficient and personable.
Implementing the “control tower” concept
One way to get closer to the efficiency goal is moving towards an operations model which is transparent and trackable. One evident use case here is helping companies become more efficient by offering them the exact status of each order and driver.
This concept is transforming the supply chain considerably, offering more visibility on-the-go into what is happening at any time in the delivery process.
This sort of real-time visibility allows companies to identify potential issues and correct them before they escalate.
The road to order efficiency
Inefficient routes can cause disruptions and ultimately companies will end up not being able to meet their fulfilment rate.
With accurate algorithms which ensure that drivers complete deliveries in the least amount of time, reducing fulfillment costs whilst delivering a top-notch experience.
The order grouping feature generates the most optimal route for the vehicle on-the-go, and with a single click, the rate will also be reduced accordingly as the algorithm detects the shortest and fastest route.
Also, this feature communicates in real time with mapping interfaces to generate an accurate estimated time and rate.
Put emphasis on visibility
Unpredictable demand, new consumption patterns and customers’ need for transparency have deeply impacted the delivery world, which means that it’s never been more important to maintain an agile, flexible last-mile delivery ecosystem to gain yourself a competitive advantage.
A key element of a resilient last-mile delivery ecosystem is having access to end-to-end visibility, the ability to track items at every point at each stage of the delivery and the tools to spot potential issues during the process.
Visibility through live tracking helps small retailers respond to sudden disruptions and fix them in time.
The obsession with digitalization and innovation
Small retailers that want to perform better, don’t have to operate with outdated methods, but start utilizing logistics technology that supports delivery management, fulfillment, and optimization to differentiate themselves from competitors.
In an industry as important as logistics, which has become the backbone of any company’s operations, this type of technology will definitely be a gateway to success.
Also, optimizing logistics has a significant and tangible impact on the revenue as well as transparency and accountability, allowing companies to better analyze all the relevant data to adjust their operations and boost productivity.