These days, consumers are getting items delivered to their doorstep within hours — and this is a service that’s becoming the norm.
And in this age of instant gratification, huge retailers such as Amazon have proved that getting into the convenience game is the path to success and growth.
If we look at Amazon’s ability to offer these services at such a large scale, we observe how the company uses its position as a same-day delivery pioneer to leverage its own business. We’ve seen how other retailers continue to develop a dependency on Amazon’s platform, only to realize one day that Amazon is their biggest competitor.
To up their game, smaller companies need to consider this fast and convenient delivery strategy to grow and succeed, and the answer might be rolling out their own same-day delivery option.
So what’s the best alternative for smaller companies? Partnering with a 3rd party service that allows them to use the same strategies Amazon has implemented, and ultimately delivering faster and better.
With increasing competition in the flower industry, the dynamics have quickly shifted to consumers’s shopping patterns and implicitly this is related with what type of delivery services flower companies decide to offer. With this in mind, florists can no longer offer poor shopping experiences because customers can quickly and easily search for and purchase from a competitor that has the ability to offer fast and convenient services.
In the flower industry, an avenue that helps to speed up the process is on-demand delivery, which aims to eliminate the long, cumbersome supply chain that transports fresh blooms to consumers in a cool environment. Instead, on-demand delivery pledges to focus on sourcing fresh flowers that wouldn’t spend weeks in a cold-storage warehouse.
Essentially, what on-demand delivery seeks to do is to considerably cut the farm-to-vase time, so that flowers can last longer in the customer’s home. Today, many online flower delivery businesses pledge one or two-hour delivery of fresh bouquets to satisfy customer expectations and this can be easily achieved when they choose to use a reliable delivery partner.
To scale, more food delivery companies decide to tap on tech-centric operations and a fully agile platform to meet these demands, and become more competitive in this fast-evolving landscape.
As we discussed in a previous article on same-day delivery for food companies, the challenge right now is that there is a lot of friction between users and restaurants or other F&B companies.
Consumers today pose many questions like “Where is my food right now?”, and there are also many questions coming from the company’s operations team like “How do I know where my drivers are?” or “How can I have better control over deliveries to plan future deliveries in a more organized manner?”
These issues seem to be prevalent in the market, but they can be easily solved by using the right delivery partner that offers you the level of flexibility you need.
Such company has the ability to monitor and track drivers performing your delivery in real time. This step translates to a better operational flow and a standardized driver procedure when you have to assign orders to certain drivers.
When it comes to online shopping, it’s a fact that faster delivery gives greater value to the overall e-commerce experience.
By making on-demand delivery a quintessential part of the business, businesses can focus more on the products themselves as well as accepting and preparing online orders. This will definitely be a more effective way to operate an e-commerce business without the hassle of arranging deliveries yourself.
The key to achieving successful workflow is to keep customer at the centerpiece of your business so that all efforts are directed towards improving their experience.
To offer that kind of frictionless experience, the solution would be to tap on a 3rd party delivery partner which works with technology that transforms manual process into digital workflows and offers a high level of visibility into orders.